Privacy Policy for Geo Flow

Last updated: March 06, 2026

Introduction

This privacy policy describes how xapps ("we", "us", or "our") collects, uses, and protects information in connection with the Geo Flow app ("the App") for Shopify merchants.

Information We Collect

Information from Shopify

When you install and use the App, Shopify shares with us:

Shop details (e.g. shop name, domain)
Basic store and product data needed for redirect and market configuration
Session data used for authentication and API access

Information we process for the App

Geolocation data: We use Shopify's built-in geolocation detection to determine visitor location and apply redirects (country, region, etc.). We do not access or store visitor IP addresses.
Redirect and configuration data: Redirect rules, market and language settings, and other preferences you configure in the App
Usage data: How the App is used (e.g. which features are used) to improve the service and support

We do not collect or store personal data about your store's customers beyond what is needed for geolocation-based redirects during their visit.

How We Use Your Information

Provide and operate the geolocation redirect features
Store and apply your redirect and market configuration
Process and fulfill subscription and billing
Improve the App and provide support
Comply with legal obligations

Data Sharing

Shopify: Your data is used in line with the Shopify Partner Program Agreement and Shopify App Store policies.
Service providers: We may use trusted vendors to host the App and process data. These providers are bound by confidentiality and data protection obligations.
Legal requests: We may share data when required by law or to protect our rights and safety.

Data Retention

We retain your configuration and usage data while your account is active and as needed for legal, billing, and support purposes.

After uninstall, we delete or anonymize your data according to our internal retention policies, except where we must keep it for legal or regulatory reasons.

Security

We use industry-standard technical and organisational measures to protect your data, including encryption in transit and secure hosting.

Your Rights

Depending on your location, you may have rights to:

Request access to your personal data
Request correction or deletion
Object to or restrict processing
Lodge a complaint with a supervisory authority

To exercise these rights, contact us.

Children's Privacy

The App is not intended for or directed at children. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

For privacy-related questions or requests: